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Salt Water Pool Turned Into A Murky Green Mess

by Toni
(Glendale, AZ)

Got a new salt water system.

Had noticed green tinge to my water. Called a professional he took water sample and told me I have put too much salt in my pool.

He then told me to super shock it, which i did.

2 days later dark green soupy water....

Please Help




Thanks for the question Toni

Congratulations on your new salt system. I'm sure you'll have fun with it.

I had one customer in Glendale. Very nice house with a 55,000 gallons pool.

First, I'd like to have your complete chemicals readings:

Chlorine

CYA (cyanuric acid/stabilizer)

pH

Alkalinity

Calcium Hardness

Metals (iron/copper, if any)

It makes troubleshooting much easier and the process of clearing up your pool will go much faster.

You can get this done at your local pool store.

If you don't already have one, a good Taylor FAS-DPD K-2006 pool test kit is what you need.

Pool Water Testing

Water Testing Kit

Without these numbers I'm just guessing at what the problem is.

What was your salt level, and what is it supposed to be? And how did the pool professional take the sample?

Did he take the sample at pool side, or did he take it into the pool store then give you the readings later?

The reason that I'm asking is I'm trying to find out if he had a hand held salinity meter or if he just pushed a button on the salt cell.


Pushing a button isn't always accurate and they can give a false positive.

Too much salt in the pool won't turn your pool green, per se.

What it may do is cause the cell to not function properly or to burn up, thus causing a drop in chlorine.

That's why it's very important to keep the salinity in range.

Here's a post form another salt pool owner whose pool guy tried to pull a fast one:

Are These Salt Water Pool Balance Readings Right?

Sometimes questions just don't sit well with me.

I've come across too many questions where a pool guy came in, said this and that, sold the pool owner $300 worth of useless chemicals, and walked out.

Also, why did he tell you to shock the pool? Did he take the chlorine reading? What was it?

If you could email back with a few more details on what transpired and your readings, I'm sure I can help.

Also, I know this for an absolute fact, pool guys are a dime a dozen in central Arizona.

I had a route of about 50 pools in the Phoenix/Mesa area for years.

Hope to hear from you soon so we can get your pool back up and running.

Robert

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